Knowledge management brings knowledge to light and to a position where it could be used for better management decisions. If your firm is faced with an overwhelming amount of data without realizing the benefit of having the right information in the right hands at the right time, then you may want to consider strengthening your knowledge management.
Knowledge management focuses on four processes:
- Gathering the data into systems
- Organizing and cleansing the data, transforming it into information
- Adding value by providing management reports, discovering relationships between products or customers, and summarizing critical business information
- Spreading the information through the right channels, at the right time, so the right people can take advantage of it.
Novus has helped organizations achieve success in today’s competitive marketplace by improving the quality of their knowledge and knowledge processes.